Frequently Asked Questions

To store cigars properly, use a humidor, a specially designed box or container.

Ensure the humidor is kept in a cool, dark place with consistent conditions.

Avoid storing cigars in the refrigerator, as this can affect their quality. Rotate cigars periodically to ensure even aging and airflow within the humidor.

Check our range of Humidors

The best humidity for cigars is generally considered to be around 65-70%.

This level of humidity helps preserve the freshness and flavor of the cigars, preventing them from drying out or becoming too moist.

Maintaining proper humidity is essential for storing cigars in a humidor to ensure they remain in optimal condition for smoking.

Products like Boveda packs can help ease the upkeep of cigars by regulating humidity levels within the humidor.

Check our recommended Boveda Packs

The best temperature for storing cigars is typically between 65-70°F (18-21°C).

This temperature range helps to maintain the integrity of the cigars, preventing them from drying out or becoming too moist.

Consistency in temperature is also important to avoid fluctuations that can affect the quality of the cigars.

Keeping cigars at the ideal temperature helps preserve their flavors and ensures a satisfying smoking experience.

Yes, cigars can be aged. Aging involves storing cigars under specific conditions for an extended period, typically in a humidor with controlled humidity and temperature.

This process can enhance the flavour and complexity of the cigars over time.

To cut a cigar, start by selecting a sharp cigar cutter. Place the cutter flat on the cap, which is the rounded end of the cigar, and make a swift, decisive cut.

Aim to remove just the cap, leaving the body of the cigar intact. Avoid cutting too deep, as this can cause the cigar to unravel. Once cut, you’re ready to enjoy your cigar.

To light a cigar, start by holding the cigar at a 45-degree angle above the flame of a butane lighter or wooden match.

Avoid using regular lighters or candles, as they can impart unwanted flavours. Rotate the cigar slowly, allowing the flame to evenly toast the foot (the end you light).

Once the foot is evenly toasted, place the cigar in your mouth and gently puff while continuing to rotate the cigar. This ensures an even burn.

Avoid inhaling the smoke; instead, let it linger in your mouth before exhaling. Enjoy the flavors and aromas of your freshly lit cigar!

Orders of £75 or more enjoy free shipping across the UK. Orders under £75 incur a £9.99 shipping fee. 

We’re dedicated to promptly delivering all orders, big or small, right to your doorstep.

Link to your shipping policy.

Each order, whether it includes cigars or accessories, undergoes meticulous handling. Our team hand-picks every cigar, ensuring they are in optimal condition before they reach you. Additionally, cigars are individually checked to ensure they meet our high standards. 

Accessories also undergo thorough quality checks to ensure they are in perfect condition. 

Furthermore, all cigars are carefully packed, sealed in humidity packs, and cigar boxes are accompanied by Boveda packs, guaranteeing that your items arrive in pristine condition.

Orders are processed promptly within 24 hours on weekdays, excluding weekends, ensuring a prompt start to your delivery journey. 

We deliver your orders via Royal Mail 24h signed and tracked delivery service, ensuring the secure and reliable transportation of your items. 

Regardless of your order size, rest assured that your package will be swiftly and securely delivered right to your doorstep, providing peace of mind every step of the way.

We deliver to most mainland UK postcodes, ensuring that aficionados from all corners can enjoy our products. 

Our commitment to quality extends from our selection to our delivery, ensuring that every customer receives the finest experience possible.