Delivery

At Toro Puro, we treat every order with care, from the moment it’s placed to the moment it reaches your door.

We aim to dispatch all orders promptly and will provide you with an estimated delivery timeframe at checkout. While delays are rare, they can occur due to factors beyond our control. If so, we’ll notify you and work swiftly to find a resolution.

Key Delivery Terms:
Order Fulfilment: Your order is considered delivered once it reaches the address provided, or if you or an authorised courier collect it from us.

Responsibility & Ownership: Once delivered, responsibility for the items transfers to you. Ownership is confirmed once full payment (including delivery fees) has been received.

Missed Deadlines: If we fail to deliver within an agreed timeframe, you may cancel the order if:

We’ve refused to deliver the goods.
Timely delivery was essential and clearly communicated before order confirmation.
Circumstances show delivery by a specific date was a critical condition of the sale.

Delivery Questions?
For updates, special delivery requirements, or questions regarding your order, please don’t hesitate to contact us.

Delivery

How much is delivery?

Orders of £75 or more enjoy free shipping across the UK. Orders under £75 incur a £9.99 shipping fee.

We’re dedicated to promptly delivering all orders, big or small, right to your doorstep.

How will my order be delivered?

Each order, whether it includes cigars or accessories, undergoes meticulous handling. Our team hand-picks every cigar, ensuring they are in optimal condition before they reach you. Additionally, cigars are individually checked to ensure they meet our high standards.

Accessories also undergo thorough quality checks to ensure they are in perfect condition.

Furthermore, all cigars are carefully packed, sealed in humidity packs, and cigar boxes are accompanied by Boveda packs, guaranteeing that your items arrive in pristine condition.

When will my order be delivered?

Orders are processed promptly within 24 hours on weekdays, excluding weekends, ensuring a prompt start to your delivery journey.

We deliver your orders via courier 24h signed and tracked delivery service, ensuring the secure and reliable transportation of your items.

Regardless of your order size, rest assured that your package will be swiftly and securely delivered right to your doorstep, providing peace of mind every step of the way.

Is there anywhere you cannot deliver within the UK?

We deliver to most mainland UK postcodes, ensuring that aficionados from all corners can enjoy our products.

Our commitment to quality extends from our selection to our delivery, ensuring that every customer receives the finest experience possible.

Toro Puro offers UK delivery on premium cigars and accessories, with trusted fulfilment and dedicated customer care. Discover refined service at every step.