To store cigars properly, use a humidor kept in a cool, dark place with stable humidity around 65-70%. Rotate cigars periodically and avoid refrigeration to preserve quality.

What is the best humidity for cigars?

The ideal humidity for cigars is between 65-70%. This helps prevent cigars from drying out or becoming overly moist, preserving their flavour and integrity.

Use a sharp cutter to remove just the cap from the cigar. Cut quickly and cleanly to prevent unraveling. The body of the cigar should remain intact.

How to light a cigar?

Hold the cigar at a 45-degree angle and toast the foot using a butane lighter or wooden match. Rotate while puffing gently until evenly lit. Avoid inhaling the smoke.

How much is delivery?

We offer free UK delivery on orders over £75. For orders under £75, a flat fee of £9.99 applies.

How will my order be delivered?

Orders are hand-checked, humidity-sealed, and shipped via APC 24h tracked delivery. We ensure cigars and accessories arrive in pristine condition.

When will my order be delivered?

Orders are dispatched within 24 hours on weekdays (excluding weekends) and delivered with next-day tracked service across the UK.

What is your returns policy for cigars?

Due to hygiene reasons, cigars are non-refundable. However, if your item is delayed or arrives defective, please contact us immediately and we’ll resolve the issue.

Can I return non-cigar items?

Yes, non-cigar items can be returned free of charge, subject to our Terms & Conditions. Please use our contact form to initiate the process.

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